INFORMATION WE COLLECT
When you submit a request for a quote, place an order, or contact us through the website https://fb-laser.com, we collect the personal information you provide, including your name, company name, email address, phone number, and shipping/billing address.
When you browse our website, we automatically receive your computer’s IP address, which helps us understand your browser type and operating system for the purposes of site operation and security.
We may also collect information submitted through our Contact Us form and Request a Quote form in order to respond to your inquiries and process business transactions.
CONSENT
How do we obtain your consent?
When you provide us with personal information to request a product quote, complete a transaction, verify payment, arrange for delivery, or handle a return, we imply that you consent to our collecting and using it for that specific purpose only.
If we require your personal information for a secondary purpose, such as marketing communications, we will either ask for your express consent or provide you with an opportunity to decline.
How can you withdraw your consent?
If you have previously opted in and later change your mind, you may withdraw your consent for us to contact you or to continue collecting, using, or disclosing your information at any time, by contacting us at zakaz@fbcom.ru or by sending a message through the Contact Us page on our website.
DISCLOSURE
We may disclose your personal information if we are required by law to do so, or if you violate our Terms of Use. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described in this policy.
WEBSITE PLATFORM AND PAYMENT
Website Platform
Our website is built on WordPress. Your data is stored on secure servers protected by firewalls and standard industry security measures. We follow best practices to ensure that your information is not lost, misused, accessed without authorization, disclosed, altered, or destroyed.
Payment Processing
FB Laser is a B2B supplier. Orders are typically confirmed via request for quote and fulfilled through direct invoicing. If online payment processing is used, all transactions are encrypted in compliance with the Payment Card Industry Data Security Standard (PCI-DSS). We do not permanently store full credit card numbers on our servers.
THIRD-PARTY SERVICES
Third-party service providers engaged by us — such as logistics partners, payment processors, and IT service providers — will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.
Some of these providers may be located in jurisdictions other than your own. By proceeding with a transaction, your information may become subject to the laws of those jurisdictions.
Once you leave our website or are redirected to a third-party website, this Privacy Policy no longer applies. We encourage you to read the privacy statements of any external site you visit.
SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to prevent it from being lost, misused, accessed without authorization, disclosed, altered, or destroyed.
Where applicable, sensitive data transmitted via our website is encrypted using Secure Socket Layer (SSL) technology. While no method of transmission over the Internet or electronic storage is 100% secure, we continually review our security practices and apply generally accepted industry standards.
COOKIES AND TRACKING
Our website may use cookies and similar tracking technologies to improve user experience, analyze site traffic, and support functionality. You may configure your browser to refuse cookies, though some site features may not function properly as a result.
DATA RETENTION
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with applicable legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we take reasonable steps to securely delete or anonymize it.
YOUR RIGHTS
Depending on your jurisdiction, you may have the right to access, correct, update, or request deletion of your personal information held by us. You may also have the right to object to or restrict certain types of processing.
To exercise any of these rights, please contact us using the details in the Contact Information section below. We will respond to your request within a reasonable timeframe.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. We encourage you to review it periodically. Changes and clarifications will take effect immediately upon posting to the website. If we make material changes to this policy, we will notify users by updating this page and, where appropriate, by other means.
CONTACT INFORMATION
If you have questions, wish to access, correct, amend, or delete any personal information we hold about you, or wish to file a complaint, please contact us:
Company: Fibercom (FB Laser)
Address: 2nd Hutorskaya Str., 19, bld. 2, 127287, Moscow, Russian Federation
Phone: +7 495 107-05-78
Email: zakaz@fbcom.ru
Website: https://fb-laser.com
